Our clients span a variety of business sectors. Some have kindly agreed to be Case Studies, describing their challenges and the benefits our services bring. 

Business Consultants: Marketing, logistics, HR and management consultancy firms requiring telephone cover, marketing admin, document production and PA support – read Case Study.

IT Suppliers: IT companies requiring sales and back-office admin, including invoicing, debt chasing, database management, market research and purchasing - read Case Study.

Expert Witness and Medico-Legal Professionals: Secretarial support involving call handling, expert witness report typing, diary/appointment management and office admin – read Case Study.

Independent Financial Advisors: Telephone cover, document templates, data entry, scanning and filing. Confidential data is handled in accordance with the Data Protection Act 1998.

Landlords: Property management tasks including tenant enquiries, emergency repairs, cleaners and other contractors. Managing deposits, rent collection and lettings – read Case Study.

Property Developers: Virtual PA support involving telephone enquiries, general project admin and personal admin tasks, including domestic and concierge services.

Project Managers: Call handling, diary management and digital audio transcription for letters, reports, meeting minutes and project admin – read Case Study.

Loss Adjusters: 24/7 call handling and managed response (i.e. timed response to agreed service level with “authority to instruct” on their behalf) and admin support for key accounts.