Aspire Investments |
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Aspire Investments are property landlords who purchased a block of 10 flats and wanted a hassle-free, cost effective way to manage the property and the day-to-day tenancy issues. They decided that property management companies charged too much and “… were not prepared to fully act on our behalf, managing important administrative tasks as well as the flats” which was important since they didn’t have the time to handle this themselves. One of the Directors already used an Office Lifeline Virtual PA to help manage his property development business and personal affairs. He believed that a Virtual Assistant with the right skills to handle enquiries, emergencies, and difficult tenants and contractors, and the occasional small project, would be a far better and a cheaper alternative. Office Lifeline was asked to provide the service. Anna Isaacs, who runs Office Lifeline, understands property management and easily slipped into the role as their Virtual Property Manager. She first established their management processes, created Tenant Information Packs and educated a largely foreign group of tenants in the rules and procedures that needed to be followed. She now routinely manages rent collection, tenancy changes, re-lettings, enquiries, emergencies, repairs and small projects, in fact, almost anything they care to throw at her! In addition to providing tenants with a personal service, Anna deals with Aspire’s business admin and telephone calls, monitors property expenditure and prepares the quarterly VAT returns for Aspire’s accountant. Aspire's Director says, “We now have peace of mind that everything is taken care of, and we don’t have to get involved in the administration side – we just focus on making more money”The flats are well managed with little involvement from the landlords: emergency calls are dealt with 24/7, rents are monitored and invoices tracked and paid. This is a unique and personal property management service with business admin included, and its pay-as-you-go. Office Lifeline work to a budget and only charge for the work done – all for less than the standard property management fee! The benefits are clear to see:
Imagine how this could benefit your business ... Call us now on0845 030 9030 to find out more about how Office Lifeline can take your property management worries away. << More Case Studies |
