Consultant Psychiatrist and Psychotherapist

Consultant Psychiatrist

Dr O is an experienced Consultant Psychiatrist whose work includes preparing reports for the Court in Children Act proceedings and Clinical Negligence cases involving psychotherapist negligence. Demand for her services is increasing rapidly and she needed a first class secretarial service that she could rely on.

After researching the options, Dr O turned to Office Lifeline for help. We were able to offer a specialist Virtual Medico-legal Secretary service to meet her requirements.

Confidential Medico-legal Work

Dr O’s work regularly involves interviewing clients, reviewing evidence and preparing psychiatric assessments.  This type of medico-legal work is highly sensitive and confidential, and the complexity of language and structure involved requires the highest level of accuracy.

Using a digital recorder to dictate reports is a tremendous asset for working on multiple cases, and voice files are emailed to her Secretary for transcribing. Draft documents are then emailed, with pages of amendments being faxed through at any stage.

Personal Service - Team Support

The heavy case load and urgent court deadlines means that Dr O often requires continuous support. With a team of professional Medico-legal Secretaries on hand, Office Lifeline can provide a seamless service, covering sickness and holidays, including an emergency overnight transcription service – received by 5.30pm, delivered by 9am.

Dr O has been delighted with Office Lifeline’s support.
“I work from home and spend part of most days on cases so I need full time secretarial support.  Employing someone is not an easy option – as then I would have problems with holidays and urgent deadlines: with Office Lifeline I get a personal service and the continuity of service that I need”.

Benefits of Office Lifeline

The results of Dr O’s partnership with Office Lifeline have been wide ranging:
  • Dedicated Secretary for a very personal service
  • Continuous 24/7, confidential transcription
  • Call handing and diary management using iCal
  • Secure online file storage in our WebOffice
  • Emergency help to meet tight deadlines.

Imagine how this could benefit your business ...

Call us now on 0845 030 9030 to find out how an Office Lifeline Medico-legal Secretary can help you achieve more, and stike a better work-life balance.

<< More Case Studies

Talk to us on 

0845 030 9030