Sheard Development Services |
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Sheard Development Services is a property project development and management company run by Mike Sheard. The business is home-based and Mike manages large retail projects all over the UK and Ireland. This generates a lot of project documents, reports and meeting minutes which need to be transcribed against tight deadlines. Historically, this has taken up too much fee earning time, a situation made worse by his limited keyboard skills, and too often consumed precious family time with typing sessions running into the evenings. As project demands and time pressures grew, Mike sought an affordable transcription service that could cope with his work patterns and the highly mobile nature of his business. He soon realised that he needed to join the digital age and work electronically, using digital dictation technology. After asking around his professional network Mike was recommended Office Lifeline by a work colleague. This proved to be the ideal answer. With up to the minute technology and a team of Virtual Assistants to call on, they were able to produce finished documents within hours - and they offered an express overnight service too. Mike commented: “A member of the Office Lifeline team dropped round with a Pocket Memo recorder all ready to go, and set up my laptop in the simplest way possible – they can also do this remotely via the internet if you’re not close by ... all very clever.”Reports are now dictated on the move and meeting minutes are often recorded during the meeting, such is the ease of using the Pocket Memo. Mike uploads his voice dictation files to his laptop at the end of the day and emails them to his Virtual Assistant for typing. If files are too large to be emailed, they are simply uploaded to Office Lifeline’s WebOffice. Anna Isaacs, who runs Office Lifeline, has a professional team of Virtual Assistants who require no additional specialist training and provide a reliable service every time. The pay-as-you-go service they offer allows Sheard Development Services to control flow of typing and the cost. And, as Mike says, “... typing – it's best left to the professionals.” The service made a huge difference to Sheard Development Services and to Mike:
Imagine how this could benefit your business ... Call us now on 0845 030 9030 to find out more about how Office Lifeline can you to improve your work-life balance. << More Case Studies |
