Virtual Office Services .... Pay-as-you-go Admin Support |
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Page 3 of 3 Virtual ClientsThe following real client examples provide a flavour of the varied work of a VA working for a Virtual Office Service provider, and the range of clients that rely on these services as part of their business.Property Development This property services business manages new build shopping centres and housing developments. The owner is frequently travelling and running site meetings, so he uses his VA mainly for typing services. He has a Digital Pocket Memo for dictating letters, minutes and reports, and also uses it to record live meetings. The voice files are downloaded to his laptop and then sent via email to his VA who emails the finished Microsoft Word documents the next working day. Medico-Legal Professionals A consultant psychiatrist specialising in childcare cases has a heavy case load which means she is constantly interviewing clients and preparing reports for solicitors and local authorities. She uses her own digital recorder to dictate multiple reports simultaneously and her VA uses templates to compile individual reports. Her VA also handles client calls and uses her preferred methods of working to track enquiries via a spreadsheet and book appointments online via iCAL. Management Consultancy This niche consultancy is an established virtual organisation, with everyone being home based to keep overheads low. It was therefore natural for the MD and other Director to look for a virtual PA to handle their calls and prepare reports. Reports are often large files with complex graphics and they rely on their VA to compile these and resolve technical issues in Word, Excel and Adobe. Initially, they used their VA’s WebOffice for file transfer before realising that it was ideal solution for their virtual organisation – now their VA uses the company’s own WebOffice. Property Management A successful property developer whose busy life was limiting the number of deals he could manage turned to a VA for help. The VA deals with a lot of personal and routine office admin, as well as handling telephone calls, which releases time enough to double his deal rate. He soon realised that his VA was capable of more. She now manages a small property portfolio of 10 flats for less than the cost of a property management company, which involves managing lettings, deposits, rents, VAT reporting and making decisions on day-to-day management issues with tenants and tradesmen. About The Author Anna Isaacs is the founder of Office Lifeline, a Warwickshire based virtual office services business, providing virtual PA and office services to small businesses. Anna had a successful career as an Executive PA in several blue chip companies before setting up Office Lifeline in early 2007.<< More Articles |
