Virtual Office Services... Pay-as-you-go Admin Support


Virtual Office Services

This tends to describe the wider array of services provided by a business that’s more than just a individual VA, perhaps a business that’s grown with a few VAs or an organisation that has secretarial and admin staff providing chargeable VA services to clients. Typically, they will have better office facilities – this can be a physical office or a virtual office setup – and you can expect their IT systems to be superior to that of a VA. This enables them to deliver more sophisticated services just as if they were “within your organisation” but with all of the flexibility and cost benefits of a VA.

The types of IT you might expect to find them using includes:
  • A website through which they take instructions, track work and manage clients
  • A web office for document management, calendar sharing and time recording
  • Collaboration tools such as instant messaging and tele/video/web conferencing
  • VOIP telephony system for call handling and virtual internal extensions for VAs
Not many people like being forced to use someone else’s IT systems if they can help it. Most website applications will force a new way of working on clients that’s alien and burdensome, so look for someone who can also accommodate some of your more important working practices.

If you create large documents or use digital voice dictation, emailing large files will be impossible and you’ll need to use a file transfer service, a WebOffice or another collaboration tool. This is common so understanding the options for file transfer is important from the start.

The range of services that the Virtual Office Services provider can offer will be far greater than a VA largely because of their technology. You should also find that their IT knowledge and even their IT support people can be extremely useful in helping you to learn how to get the best from your own IT systems and may even help you to solve IT problems too.

Apart from making refreshments and welcoming guests, virtual services cover pretty well most of your office admin and secretarial activity. These can include:
  • Virtual PA
  • Virtual Receptionist 
  • Mail Handling & Scanning
  • Digital Typing Services
  • Transcription Services
  • Database Management 
  • Marketing Admin Support
  • Sourcing and Purchasing
  • General Office Admin.
In fact, providing they have the right technology, the range of services is only limited by the skills of individual VAs. Surprisingly, virtual office services can extend into the most unexpected areas, such as tele-marketing, language translation and even property management as you will see from the following client examples.


 



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Virtual Office

Business address with call answering

From £20 /mth




  
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