Virtual Assistants Can Benefit Large Companies Too

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Buildings MontageTo most people Virtual Assistants are synonymous with Telephone Answering, Typing and Virtual PA services, and working for individuals or micro businesses. True, but highly experienced and well equipped Virtual Assistants are finding a niche in outsourced admin services for large organisations too.

Large companies often have national agreements with recruitment agencies where the benefits of dealing with a single supplier outweigh the benefits of local resourcing. For others, the benefits of local flexible resourcing and more consistent temporary cover is greater.

As a manager, why would you consider hiring a VA?

For instance, if you use temps to cover busy periods, wouldn’t it be better to have the same person every time? A familiar face who knows the job, and no training or quality issues.

Even better, when a member of staff goes sick or becomes pregnant wouldn’t it be better to have cover on-tap? No more random temps if it’s long term or co-workers getting over-stretched if it isn’t.

Temporary cover aside, large companies are turning to Virtual Assistants for routine admin work too. If you think about it, what jobs really need someone to actually be in the office? Providing you have access to your company IT systems, you can work from almost anywhere. This principle lies behind the smart, flexible working practices that many companies are adopting.

So, what are the common tasks and roles that Virtual Assistants lend themselves to?

Which admin tasks can be outsourced?

Virtual Assistants seem to be suited to Admin Assistant and Personal Assistant roles, which in themselves can require various skills depending upon the department concerned. The five most common tasking areas include:
  • General Office Admin: tracking assets and staff holidays, data entry, maintaining spreadsheets, re-ordering stationery and washroom supplies, etc.
  • Typing and Transcription: transcribing digital recordings of meetings, minutes and reports, report templates and formatting, copy typing, etc. 
  • Purchasing Support: researching goods and services, sourcing suppliers, re-negotiating contracts, liaising with suppliers, making purchases, expediting, etc
  • Marketing Admin: presentations and proposals, market research, database cleansing, mail-shots and e-shots, tele-marketing, PR copy, etc.
  • Personal Assistant: organising meetings and events, diary management, booking travel and accommodation, monitoring and filtering emails, etc.


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