Clients include self-employed, small and medium size businesses, operating in a wide variety of business sectors. Some have kindly agreed to Case Studies, allowing us to describe their challenges and the benefits our services bring to their business. 

Business Consultants: Marketing, logistics, HR and management consultancy firms requiring telephone cover, marketing admin, document production and PA support – read Case Study.

IT Suppliers: IT solutions companies requiring sales and back-office admin, including customer invoicing, late payment chasing, database management, market research and purchasing.

Expert Witness and Medico-Legal Professionals: Secretarial support involving call handling, expert witness report typing, diary/appointment management and office admin – read Case Study.

Independent Financial Advisors: Telephone cover and admin: document templates, data entry, scanning and filing. Confidential data handled in accordance with the Data Protection Act 1998.

Landlords: Handling tenant enquiries, emergency repairs, cleaners and other contractors. Managing deposits, rent collection and lettings – read Case Study.

Property Developers: Virtual PA support involving telephone enquiries, general project admin and personal admin tasks, including domestic and concierge services.

Project Managers: Call handling, diary management and digital audio transcription for letters, reports, meeting minutes and project admin – read Case Study.

Loss Adjusters: 24/7 call handling and managed response (i.e. timed response to agreed service level with “authority to instruct” on their behalf) and admin support for key accounts.